Proofing Process
Prior to printing and shipping all personalized items, we will send you a digital proof for your approval. Below is a summary of our ordering and proofing process.
1. Customize
Select your colors, design options, wording, quantities, and other required information on the product page. Add to cart and place your order.
2. Proofs
We will email digital proofs designed with your chosen colors and wording within 2 business days.
3. Revisions
You can request wording and minor adjustments at this stage. We will work 1-1 with you to make sure you are 100% happy with your design.
4. Approval
Once you're happy with your design proofs, you'll give your final approval. We will not print until we have your written approval. Please note that if you do not approve your proof within 1 business day, your order/shipment may be delayed.
5. Printing
Standard printing of stationery (paper products) takes 3 - 5 business days after proofs are approved, but will usually be done much sooner. All other non-paper products (i.e. personalized tote bags) will ship within 8-10 business days
6. Delivery
Your order will be carefully packaged and shipped via your chosen delivery method. See shipping policy.