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Contact Us

We know first hand how stressful and overwhelming it can be to plan a destination wedding.  We believe that ordering your welcome bag essentials, favors, gifts, and accessories should be the fun part.  That's why we are committed to making the process as smooth as possible.  We want you to be 100% satisfied.   Our customer service team is available to answer any questions you may have. 

Questions about a product or your order status 


Have a question about a product?  Email us at 24 hours a day, 7 days a week and we will try to respond within 1 business day (usually a lot sooner).   

Live Chat

If you have any questions about a product or your order status, you can contact us via Live Chat during normal business hours.

Business hours:  Monday - Friday 9 AM - 2 PM CST.


We absolutely love hearing from our customers!  Your satisfaction is our top priority and we are on a mission to make this a pleasant experience for you.  Your feedback helps, so please let us know how we're doing - good or bad.  Please email all feedback to Thank you.