Contact Us

We know first hand how stressful and overwhelming it can be to plan a destination wedding.  We believe that ordering your welcome bag essentials, favors, gifts, and accessories should be the fun part.  That's why we are committed to making the process as smooth as possible.  We want you to be 100% satisfied.   We are available to answer any questions you may have. 

Questions about a product or your order status 

Check Order Status

You can check the status of your order at any time by visiting our order status page here and entering your order number and email address.


Have a question about a product?  Email us at 24 hours a day, 7 days a week and we will try to respond within 1 business day (usually a lot sooner).   

Live Chat

If you have any questions about a product or about your order, you can contact us via Chat on the lower right hand side of the website. Live chat is available  during normal business hours.  If you open a chat outside of our business hours, we will reply the next morning.

Business hours:  Monday - Friday 9 AM - 2 PM CST.


We absolutely love hearing from our customers!  Your satisfaction is our top priority and we are on a mission to make this a pleasant experience for you.  Your feedback helps, so please let us know how we're doing - good or bad.  Please email all feedback to or you can send us a note at our mailing address:

Destination Wedding Details LLC
1801 East 51st St.

Suite 365 #312
Austin, TX  78723

Thank you.