Free shipping for orders over $50 in the U.S.

Frequently Asked Questions

Updated Holiday Schedule: Our Shop will be taking a short vacation break from July 3-13. Please see the holiday FAQ below for answers related to our store hours and cut off dates for placing orders.

Customizing Products

Absolutely! Once you place your order, we will email your digital proofs within 1 business day. We will make any revisions you request prior to printing your item. Get more details on our proofing process here .

Absolutely! All wording can be completely customized on all items. Please choose “custom wording” when entering your personalization on the product page. You can also type any special instructions or wording customization in the “notes” text box, which you will see once you add your items to the cart. And don't worry - after you place your order, we will send you digital proofs via email before printing your item, to ensure it is exactly what you want!

At this time, we are only able to customize the design with the options offered on the product page. You can personalize/add/remove any of the wording on your item and we will be happy to make minor changes to the layout upon request. 

Shipping

The estimated delivery date is based on the date you place your order, and how quickly you approve your digital proofs. Please refer to the “estimated delivery date”, which is located right below the price on the product page, and will differ depending on when you place your order.  

Example:

You can see more on our shipping policy here.

Yes! Our shop is based in Austin, Texas, where we print and ship all of our items.

Yes! We frequently ship to Canada via USPS International Mail or UPS. Shipping costs will be calculated at checkout. Please note that International Mail is frequently delayed at customs. If you are shipping to Canada, we ask that you have at least an 8-week delivery window to ensure you get your items before your wedding. Destination Wedding Details is not responsible for delays due to Customs.

Please be advised that all taxes, duties, and brokerage fees are the responsibility of the buyer and those fees are not included in the price of shipping.

Returns

Due to the personalized nature of the items sold in our shop, we do not accept returns or refunds on any personalized product, after it has been printed and/or shipped. You can cancel your order for any reason as long as you have not yet approved your digital proofs and we have not printed the items. You can read our full refund policy here